Title: Housekeeping Manager
Position Type: Year round, Full-Time.
Work Setting: On-Site


Job Description: 
Join us at Smith Fork Ranch, where we craft not just stays but enduring memories against the breathtaking canvas of the Gunnison National Forest. As a bespoke exclusive-use property, we tailor every detail for each group, offering a unique and personalized experience. As Housekeeper Manager, you'll play a vital role in seamlessly orchestrating unforgettable stays. If you embody qualities of organization, strong attention to detail, self-motivation, and take pride in creating pristine and welcoming spaces, your next  journey in the world of luxury hospitality continues here at Smith Fork Ranch.

Requirements:

  • 3-5 years of experience in luxury hotel settings.

  • Proficiency in the use of high-quality cleaning eco-friendly products and knowledge of effective cleaning techniques.

  • Strong attention to detail and commitment to maintaining the highest standards of cleanliness and presentation.

  • Exceptional organizational skills to manage and prioritize tasks efficiently.

  • Leadership experience or qualities, with the ability to oversee and guide a housekeeping team.

  • Willingness to go above and beyond to create an exceptional guest stay.

  • Familiarity with and understanding of luxury hospitality standards and expectations.

  • A guest-centric mindset with a passion for creating exceptional experiences and spaces.

  • Excellent communication skills to coordinate with team members, other departments and address guest needs.

  • Strong problem-solving abilities to address any challenges or issues that may arise in housekeeping operations.

  • Ability to adapt to changing circumstances and a flexible approach to meet the dynamic needs of our luxury property. This could include helping in other departments and flexibility in schedule. 

  • Exhibits a strong desire to maintain consistency in cleaning standards across the entire property.

  • Possess a strong team-oriented mindset, actively contributing to a collaborative and supportive work environment.


Responsibilities and Duties:

  • Manage, lead and oversee the housekeeping team to ensure optimal performance.

  • Hire, train and supervise housekeeping staff including scheduling shifts and assigning cleaning tasks to ensure efficient operations.

  • Provide training and ongoing support to team members, fostering skill development and a cohesive work environment.

  • Ensure guest accommodations and public spaces  are prepared and guest-ready prior to guest arrival while upholding meticulous cleanliness and presentation standards throughout the property.

  • Create and Manage schedule and assign housekeepers 

  • Regularly inspect and manage inventory of cleaning supplies and amenities.

  • Manage housekeeping budget within specified guidelines.

  • Ensure confidentiality of guest information and internal operations.

  • Address and fulfill guest requests promptly with a high level of service.

  • Conduct regular quality control checks to ensure consistency in the cleanliness of all accommodations and public spaces.

  • Collaborate with other departments to ensure seamless guest experiences.

  • Report maintenance issues and work collaboratively to resolve them.

  • Foster a positive work environment and maintain staff morale.

  • Contribute to the overall aesthetics of the property through creative and thoughtful housekeeping arrangements.

  • Address and resolve any issues or challenges that may arise in housekeeping operations.

  • Adhere to all safety and sanitation regulations. 

  • Maintain, follow and update all  housekeeping SOPs for the entire property.


Please note that this job description may not cover all the tasks and duties associated with this role. In the spirit of teamwork and adaptability, you may be called upon to contribute to various aspects of our property operations as directed by the General Manager.  Successful candidates will be willing to work nights, weekends and holidays. Interested candidates are invited to submit a brief introduction about themselves, along with their resume, via email to careers@smithforkranch.com.

Ability to Relocate: Crawford, CO 81415: Relocate before starting work (Required) 

Compensation: $60,000-$70,000/year  DOE. Housing negotiable.